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Reasons to Use a Real Estate Agent
What Does a Real Estate Agent do Exactly?
PRE-LISTING SERVICES:
- 1. Make appointment with seller for listing presentation
- 2. Research and verify legal description
- 3. Send seller a written or e-mail confirmation of listing appointment and call to confirm
- 4. Review pre-appointment questions
- 5. Research Comps
- 6. Research local sales activity
- 7. Research Average Days on Market for property of this type, price range, and location
- 8. Download and review property tax roll/assessor information
- 9. Prepare preliminary Comparable Market Analysis (CMA) to establish fair market value
- 10. Obtain copy of subdivision plat/ complex lay-out
- 11. Research property’s ownership and deed type
- 12. Research property’s public record information for lot size and dimensions
- 13. Research property’s land use coding and deed restrictions
- 14. Research property’s current use and zoning
- 15. Verify legal names of owner(s) in county’s public property records
- 16. Prepare listing presentation package with above materials
- 17. Perform Curb Appeal Assessment of subject property
- 18. Compile a formal file on property
- 19. Confirm current public schools and explain impact of schools on market value
- 20. Review Obsolete Property Rehabilitation Act (OPRA) Report from Township for all permitted records
- 21. Add client to database
LISTING APPOINTMENT PRESENTATION:
- 22. Give seller an overview of current market conditions and projections
- 24. Tour property
- 25. Review and explain listing contract
- 26. Present company’s profile and position in the marketplace
- 27. Present preliminary CMA to seller, including comparable properties, sold properties, current listings, and expired listings
- 28. Offer pricing strategy
- 29. Discuss goals with seller to market effectively
- 30. Explain market power and benefits of Local MLS Broker Marketplaces
- 31. Explain market power of web marketing, IDX and Zillow/REALTOR.com
- 32. Explain the work you do behind the scenes and your availability on weekends
- 33. Explain role in screening for qualified buyers and protect seller from curiosity seekers
- 34. Present and discuss strategic master marketing plan
- 35. Explain transaction/agency brokerage relationship
SETTING UP LISTING:
- 36. Review current title information
- 37. Gather square footage/measure overall and heated square footage as required.
- 38. Measure interior room sizes
- 39. Evaluate property for any potential problems or concerns
- 40. Confirm lot size via owner’s copy of certified survey, if available
- 41. Note all unrecorded property liens, agreements, easements
- 42. Obtain house plans, if applicable and available
- 43. Review house plans and make copy
- 44. Prepare showing instructions for buyers’ agents and showing times with seller
- 45. Discuss possible buyer financing alternatives and options with seller
- 46. Review current appraisal if available
- 47. Identify Homeowner Association manager if applicable
- 48. Verify Homeowner Association Fees with manager—mandatory or optional, plus fees
- 49. Order copy of Homeowner Association bylaws, if applicable
- 50. Research electricity availability, supplier’s name, and phone number
- 51. Have utility companies provide average utility usage from last 12 months of bills
- 52. Compile list of completed repairs and maintenance items
- 52. Research and verify city sewer/septic tank system
- 53. Calculate average water fees or rates from last 12 months of bills
- 54. Confirm well status, depth and output from Well Report
- 55. Natural Gas: Research/verify availability, supplier’s name, and phone number
- 56. Verify security system, current terms of service and whether owned or leased
- 57. Verify if seller has transferable Termite Bond
- 58. Ascertain need for lead-based paint disclosure
- 59. Prepare detailed list of property amenities and assess market impact
- 60. Prepare detailed list of property’s inclusions and conveyances with sale
- 61. Send vacancy checklist to seller if property is vacant
- 62. Register the property with the township if it is vacant or a rental home
- 63. Explain benefits of Homeowner Warranty to seller
- 64. Assist sellers with completion and submission of Homeowner Warranty Application
- 65. Place Homeowner Warranty in property file for conveyance at time of sale
- 66. Have extra key made for lockbox and one for your file
- 67. Verify if property has rental units involved.
- 68. If the property does have rental units, make copies of all leases for retention in listing file
- 69. Verify all rents and deposits
- 70. Arrange for installation of yard sign
- 71. Enter property data from Profile Sheet into Local MLS Broker Marketplaces Database
- 72. Review curb appeal assessment and provide suggestions to improve saleability
- 73. Install electronic lock box if authorized. Program agreed-to showing times
- 74. Prepare mailing and contact list
- 75. Review interior décor assessment and suggest changes to shorten time on market
- 76. Load listing into transaction management software program
- 77. Prepare Local MLS Broker Marketplaces Profile Sheet
- 78. Proofread Local MLS listing for accuracy— including proper placement in map
- 79. Add property to company’s active marketing sites
- 80. Provide seller copies of the listing agreement and Local MLS Broker Marketplaces Profile Sheet within 48 hours or within the time period of Local MLS Broker Marketplace guidelines
- 81. Take additional photos for upload into Local MLS Broker Marketplaces and use in fliers
- 82. Create print and internet ads with seller’s input
- 83. Coordinate showings with owners, tenants, and other agents.
- 84. Generate mail-merge letters to contact list
- 85. Order Just Listed labels and reports
- 86. Prepare fliers and feedback reports
- 87. Review comparable Local MLS Broker Marketplaces regularly to ensure property remains competitive
- 88. Prepare property marketing brochure for seller’s review
- 89. Arrange for printing or copying of marketing brochures or fliers
- 90. Place marketing brochures in all company agent mailboxes
- 91. Inform tenants of listing and discuss how showings will be handled.
- 92. Determine status of any solar or alternative energy / leased equipment
- 93. Set up Client Timeline
- 94. Upload listing to company and agent Internet site, if applicable
- 95. Mail out Just Listed notice to all neighborhood residents
- 96. Advise network referral program of listing
- 97. Provide marketing data to buyers through international relocation network buyers
- 98. Provide marketing data to buyers coming from referral network
- 99. Provide Special Feature cards for marketing, if applicable
- 100. Submit ads to company’s participating internet real estate sites
- 101. Price changes conveyed promptly to all internet groups
- 102. Reprint/supply brochures promptly as needed
- 103. Feedback e-mails sent to buyers’ agents after showings
- 104. Review weekly market study
- 105. Discuss with sellers any feedback from showings to determine if adjustments are needed
- 106. Set up marketing reports on showing-time application and company website
- 107. Place regular weekly update calls to seller to discuss marketing and pricing
- 108. Promptly enter price changes in the Local MLS Broker Marketplaces database
OFFERS:
- 109. Receive and review all Offer to Purchase contracts submitted by buyers’ agents.
- 110. Evaluate offer(s) and prepare a net sheet for the owner for comparison purposes
- 111. Explain merits and weakness of each offer to sellers
- 112. Contact buyers’ agents to review buyer’s qualifications and discuss offer
- 113. Deliver Seller’s Disclosure to buyer upon request and prior to offer if possible. Upload to the Local MLS Broker Marketplaces additional documents at time of listing
- 114. Confirm buyer is pre-qualified by calling loan officer
- 115. Obtain buyers’ pre-qualification letter from loan officer if not submitted with offer
- 116. Negotiate all offers per seller’s direction on seller’s behalf, set time limit for loan approval and closing
- 117. Prepare and convey counteroffers, acceptance or amendments to buyer’s agent
- 118. Create excel spreadsheets for easy review on multiple bids
- 119. Email or send copies of contract and all addendum’s to the closing attorney or title company
- 120. When Offer to Purchase contract is accepted, deliver to buyer’s agent
CONTRACTS:
- 121. Record and promptly deposit buyer’s earnest money in escrow account
- 122. Disseminate under-contract showing restrictions as seller requests
- 123. Deliver copies of fully signed Offer to Purchase contract to seller
- 124. Deliver copies of Offer to Purchase contract to lender
- 125. Provide copies of signed Offer to Purchase contract for office file
- 126. Advise seller of additional offers submitted between contract and closing
- 127. Change status in Local MLS Broker Marketplaces to Sale Pending
- 128. Update transaction management program to show Sale Pending
- 129. Provide credit report information to seller if property will be sellerf inanced
- 130. Assist buyer with obtaining f inancing, if applicable, and follow-up as necessary
- 131. Coordinate with lender on discount points being locked in with dates
INSPECTIONS:
- 132. Deliver unrecorded property information to buyer
- 133. Order septic system inspection, if applicable
- 134. Receive and review septic system report, and assess any possible impact on sale
- 135. Deliver copy of septic system inspection report lender and buyer
- 136. Deliver Well Flow Test Report copies to lender and buyer, and property listing file
- 137. Verify termite inspection ordered
- 138. Verify mold inspection ordered, if required
- 139. Confirm verifications of deposit and buyer’s employment have been returned
- 140. Follow loan processing through to the underwriter
- 141. Add lender and other vendors to your management program so agents, buyer, and seller can track progress of sale
- 142. Contact lender weekly to ensure processing is on track
- 143. Relay final approval of buyer’s loan application to seller
HOME INSPECTIONS:
- 144. Coordinate with seller for buyer’s professional home inspection
- 145. Review home inspector’s report
- 146. Enter completion into transaction management tracking program
- 147. Explain seller’s responsibilities, and recommend an attorney interpret any clauses in the contract
- 148. Ensure seller’s compliance with Home Inspection Clause requirements
- 149. Assist seller with identifying contractors to perform any required repairs
- 150. Negotiate payment, and oversee all required repairs on seller’s behalf, if needed
THE APPRAISAL
- 151. Confirm date and time lender has scheduled appraisal
- 152. Provide to appraiser any comparable sales used in market pricing if required
- 153. Follow-up on appraisal
GETTING READY FOR CLOSING:
- 154. Enter completion into transaction management program
- 155. Assist seller in questioning appraisal report if it seems too low
- 156. Get contract signed by all parties
- 157. Coordinate closing process with buyer’s agent and lender
- 158. Update closing forms and files
- 159. Ensure all parties have all forms and information needed to close the sale
- 160. Select location where closing will be held
- 161. Confirm closing date and time, and notify all parties
- 162. Assist in solving any title problems or in obtaining death certificates
- 163. Work with buyer’s agent in scheduling buyer’s final walk-thru prior to closing
- 164. Double check all tax, homeowners’ association dues, utility, and applicable prorations
- 165. Request final closing figures from closing agent (attorney or title company)
- 166. Receive and carefully review closing figures to ensure accuracy of preparation
- 167. Confirm buyer and buyer’s agent have received title insurance commitment
- 168. Provide homeowners warranty for availability at closing
- 169. Forward closing documents to absentee seller as requested
- 170. Review documents with closing agent (attorney)
- 171. Coordinate closing with seller’s next purchase, and resolve any timing problems
- 172. Have a no-surprises closing so seller receives a net-proceeds check at closing
- 173. Refer sellers to one of the best agents at their destination, if applicable
- 174. Change Local MLS Broker Marketplaces status to Sold. Enter sale date, price, selling broker, etc.
AFTER CLOSING:
- 175. Share the warranty paperwork for claims in the future
- 176. Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied
- 177. Respond to any calls and provide any information required from office files
- 178. If a rental, verify all deposits and prorated rents are reflected accurately on the closing statement
- 179. Close out listing in your management program